Shipping
Free shipping
- Spain Peninsula for purchases over 120 euros.
- Spain Islands and Portugal for purchases over 150 euros.
- Europe (1) for purchases over 170 euros.
- Pick up at COOSY STORES - Service available at the following Coosy stores: Almería, Alicante, Bilbao, Córdoba, Granada, Las Palmas, Madrid, Pontevedra, Santander, Seville, Valladolid, Valencia, Vigo and Zaragoza. You have 10 days to pick up your purchase in store.
National and European Shipping Costs:
Shipping to SPAIN Peninsula: 4.95 EUR
Home delivery in 1 - 5 business days
Shipping to SPAIN Islands: 9.95 EUR
- Balearic Islands: Home delivery in 1 - 5 working days
- Canary Islands: Home delivery in 4 - 10 business days
Shipping to PORTUGAL: 4.95 EUR
Home delivery in 1 - 5 business days
Shipping to EUROPE (1): 9.95 EUR
Germany, Austria, Belgium, Czech Republic, Denmark, France, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Slovakia and Slovenia.
Home delivery in 2 - 10 business days
Shipping to EUROPE (2): 19.95 EUR
Bulgaria, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Romania and Sweden.
Home delivery in 2 - 10 business days
Shipping to EUROPE (3): 50 EUR
Bosnia Herzegovina, Liechtenstein and Ukraine.
Home delivery in 2 - 10 business days
International Shipping Costs:
Shipping to UNITED KINGDOM: 30 EUR
Home delivery in 2 - 10 business days
Shipping to INTERNATIONAL (1): 50 EUR
Saudi Arabia, United Arab Emirates, Qatar and Kuwait.
Home delivery in 4 - 10 business days
Shipping to INTERNATIONAL (2): 50 EUR
Canada, Chile, USA and Mexico.
Home delivery in 4 - 10 business days
Coosy is not responsible for any expenses, taxes, or duties arising from customs procedures. The customer is responsible for any amounts claimed by customs authorities in connection with the delivery.
If the order cannot be delivered because the customer refuses it, declines to accept it, is not available at the time of delivery, fails to pay the applicable fees, or fails to complete the necessary formalities, and the order is returned to the sender, the customs processing fees, shipping costs, and any other amounts or charges incurred during the customs inspection or detention process will be deducted from the refund amount and credited back via the same payment method used for the purchase.
In these cases, the original shipping costs will not be refunded under any circumstances.
During sales and promotional periods, order delivery times may be delayed.
We are not responsible for non-delivery or delays in shipments due to causes beyond Coosy’s control, such as strikes, lockouts, or other labor actions.
At Coosy, we make every effort to inspect every order and every item shipped. If, in an exceptional case, you have received a defective garment, please contact us immediately by email at info@coosy.es, attaching a photo of the defect or damage so that our relevant department can address the issue.
